Items ordered and paid for will process within 48-72 hours from when received, unless otherwise noted in the products description or if the product is a pre-order. All orders will receive a shipping confirmation email once the package has been shipped. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you. For any questions regarding shipping please contact us at email@example.com.
At this time we are only offering shipping outside of the US to Canada. Please note the shipping costs.
On national holidays our shipping partners may be closed or offer limited holiday service. In such cases, temporary holiday shipping policy terms will be mentioned on the site before the checkout process.
We offer secure online ordering and accept Visa, Mastercard and PayPal.
REFUNDS & EXCHANGES
We do offer a replacement, merchandise credit or refund for certain circumstances (ie damaged product). Please note that Dead Planet is NOT responsible for packages that may have been lost or stolen after delivery confirmation has been made.